THANK YOU! I received the new frame last Friday and got around to framing my art last night, the fit was great. I just wanted to thank you for taking the time to make the situation right.
Dani, | good work! The picture was wonderful it arrived in perfect condition. only problem was when I checked the waybill with greyhound, it stated that it could not be found. Gave me some concern there might be a problem. Turned out there was no problem, just an error on tracking. Thanks for the good work!
Bob Sanders, Vancouver | Hi again KeenArt! I have ordered two large (60x25) museum wrap canvas pieces from you and I have been very happy with the results. The quality is very good and I am very proud to show these pieces to anyone and rave about where I got them from. You make my photos look great!
Please keep up the good work...I will be ordering more from you in the future. Thanks!
Dan Penton, Calgary | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, |