excellent picture framing Just wanted to say that the framing was excellent. The attention to detail and the neatness of the end product is simply superb. You and your staff are to be commended. Your commitment to the customer and the pride you take in your work is much appreciated. Thank you!
Bezen Khan, | B. Received our frames and everything fit perfectly. Our prints look fantastic. I will certainly use you again. Thanks!
Carl, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | replacment frame Just wanted to let you know the replacement frame showed up today and it was perfect. I already mounted the canvas and it is hanging on the wall. I really appreciate your efforts through the process of the broken frame, etc. I will definitely use you again. Mike
Beenesh, |