Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Good service Ordering was simple and communication was good, my parents just received their pieces today and they are super happy with the quality! Thanks for the great experience!
Rob H., | I am thrilled I am thrilled with the custom white floater frame I ordered! Finally, an arts and frames resource that maintains excellent quality from order to framing!! It arrived in perfect condition thanks to top notch packaging. All hardware included was of the highest quality and compactly bagged. It is so good to know there are still a few businesses out there that promote high quality and actually live up to their advertised standards. I\'m ecstatic!
Susan B., | Quality Art Supplies Recieved my panels and they look beautiful!!!!! Even nicer than expected. I'm so excited to paint on them. I've only ever painted on smaller art panels at 12x16, other than canvas. I like the finished product on wood much better so I'd be looking at buying everyhing from you if its affordable.
Bezen, |