| my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't  believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
 
 Melinda,
 | Mashallah! Received my custom frame today.  It was perfect!  Thanks!
 
 Hassan,
 | Terrific... Thank you so much.  I appreciate your quick responses and the information.  I received the order today and they look terrific.
 
 Tom, Seattle
 | many thanks for once again seamless predicable great service and product. order
 
 gary f.,
 |