my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Excellent Service! Excellent Service!
I am so pleased with the entire experience.
My order was received much quicker than I could have imagined and the product was
beautiful.
This was my first purchase with Edmonton of Canvas, but certainly not my last. agree=on
Brian Hollett, Edmonton | unbelievable quick! I just wanted to tell you how thrilled I am with my first frame order from you. The service was unbelievable quick! The frames are beautiful and impeccably cut. Thank you so much! I'll definitely be ordering more in the future.
Regards,
Julia
Julia, Calgary | My canvas arrived today and surpassed all expectations. The photo I sent you has become a work of art. The frame is beautiful and the overall look of the piece is absolutely breathtaking. The image that I sent you of my friend and his now deceased father had special meaning of course but will now become something so much more than a mere photograph. I know it will hang in his home and in his heart for decades to come. Thank you all.
Sincerely
Rod Orton agree=on
Rod O., Kemptville |